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9. 其他问题 ​


其他问题

这个状态下的错误，需要根据具体情况处理。

PL-INPOST一直无法回传运单号，可能是邮编错误，也可能是订单重量为0.001

CZ-PPL物流标签不显示运单号，说明下单时邮编错误，需要重新修改订单信息后重新下单更换

如果有遇到未收录的问题，请联系IT反馈处理

Brak elementu guid
​

示例
​


  • Brak elementu guid
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWKQ4112001331]换号失败 下家接口报错Brak elementu guid;order system with out content answer from DTS.",
  "reference_no": "C2024B163743892",
  "Error": {
    "errMessage": "服务异常:[SWKQ4112001331]换号失败 下家接口报错Brak elementu guid;order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 5.128600120544434
}

With out label returned
​

示例
​


  • With out label returned by PLPOST
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWMX4112000226]换号失败 下家接口报错With out label returned by PLPOST;order system with out content answer from DTS.",
  "reference_no": "2024111419268000523",
  "Error": {
    "errMessage": "服务异常:[SWMX4112000226]换号失败 下家接口报错With out label returned by PLPOST;order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 6.399699926376343
}

външен доставчик ACS
​

示例
​


  • Няма връзка с външен доставчик ACS
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWGP4111900375]换号失败 服务商接口报错: OAPI: Няма връзка с външен доставчик ACS (EE20241119124933700JTJLMGQG)",
  "reference_no": "2024111621570265233",
  "Error": {
    "errMessage": "服务异常:[SWGP4111900375]换号失败 服务商接口报错: OAPI: Няма връзка с външен доставчик ACS (EE20241119124933700JTJLMGQG)",
    "errCode": "50048"
  },
  "time_cost(s)": 22.333899974822998
}

O campo sub account
​

示例
​


  • O campo sub account \u00e9 obrigat\u00f3rio
  • 地址里面有特殊字符"，要去掉双引号"后再次推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWJB4112000006]换号失败 下家接口报错O campo sub account \\u00e9 obrigat\\u00f3rio.;order system with out content answer from DTS.",
  "reference_no": "5931879137505",
  "Error": {
    "errMessage": "服务异常:[SWJB4112000006]换号失败 下家接口报错O campo sub account \\u00e9 obrigat\\u00f3rio.;order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 8.64680004119873
}

Времето
​

示例
​


  • Времето на изпращане е след крайния срок на за приемане на заявки за обслужване на адрес. Можете да доставите пратката в офис (2 - СОФИЯ - СОМАТ) най-късно до 20:30
  • 发送时间是在接受服务申请截止日期之后的下一个工作日。您最迟可以在20:30之前将包裹送到办公室（2 - 索非亚 - 索玛特）
  • 当前时间不允许下单，等待一段时间重试

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWLP4111900154]换号失败 服务商接口报错: OAPI:Времето на изпращане е след крайния срок на за приемане на заявки за обслужване на адрес. Можете да доставите пратката в офис (2 - СОФИЯ - СОМАТ) най-късно до 20:30 (EE20241119173948906XISNCKDY)",
  "reference_no": "TEST-20241119233944",
  "Error": {
    "errMessage": "服务异常:[SWLP4111900154]换号失败 服务商接口报错: OAPI:Времето на изпращане е след крайния срок на за приемане на заявки за обслужване на адрес. Можете да доставите пратката в офис (2 - СOFИЯ - СОМАТ) най-късно до 20:30 (EE20241119173948906XISNCKDY)",
    "errCode": "50048"
  },
  "time_cost(s)": 5.047
}

printingData
​

示例
​


  • [Path '/printingData/0'] String "" is too short (length: 0, required minimum: 1);
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWOA4121700022]换号失败 下家接口报错[Path '/printingData/0'] String \"\" is too short (length: 0, required minimum: 1);order system with out content answer from DTS.",
  "reference_no": "2024121616647511673",
  "Error": {
    "errMessage": "服务异常:[SWOA4121700022]换号失败 下家接口报错[Path '/printingData/0'] String \"\" is too short (length: 0, required minimum: 1);order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 6.922399997711182
}

idTransaction
​

示例
​


  • 下家接口报错没有idTransaction单号
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWOA4122000120]换号失败 下家接口报错没有idTransaction单号;order system with out content answer from DTS.",
  "reference_no": "2024121616659783503",
  "Error": {
    "errMessage": "服务异常:[SWOA4122000120]换号失败 下家接口报错没有idTransaction单号;order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 3.862
}

generating address label
​

示例
​


  • Error occurred generating address label
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWOG4121400110]换号失败 下家接口报错{\"code\":\"604\",\"text\":\"A címirat generálása közben hiba történt\",\"text_eng\":\"Error occurred generating address label\"};order system with out content answer from DTS.",
  "reference_no": "2024121215040649353",
  "Error": {
    "errMessage": "服务异常:[SWOG4121400110]换号失败 下家接口报错{\"code\":\"604\",\"text\":\"A címirat generálása közben hiba történt\",\"text_eng\":\"Error occurred generating address label\"};order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 3.325
}

Prijevoznica za pošiljku
​

示例
​


  • Prijevoznica za pošiljku {0} već je tiskana!
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWJS4121400013]换号失败 下家接口报错[{\"Code\":2018,\"Message\":\"Prijevoznica za pošiljku {0} već je tiskana!-(571884910)\"}];order system with out content answer from DTS.",
  "reference_no": "SZZH-YXH12145840312",
  "Error": {
    "errMessage": "服务异常:[SWJS4121400013]换号失败 下家接口报错[{\"Code\":2018,\"Message\":\"Prijevoznica za pošiljku {0} već je tiskana!-(571884910)\"}];order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 79.777
}

变音字符
​

示例1
​


  • [N̈eofit Rodica] 收件人姓名 不能包含变音字符，只能EN_US 字符
  • 收件人姓名不能使用变音字符，需要改为标准的英文字母

JSON
{
  "ask": "Failure",
  "message": "服务异常:信息异常，处理中断",
  "reference_no": "2025021514628076843",
  "Error": {
    "errMessage": "[**N̈eofit  Rodica**] 收件人姓名不能包含变音字符，只能是EN_US字符。; [**N̈eofit  Rodica**] 收件人姓名不能包含变音字符，只能是EN_US字符。",
    "errCode": "50048"
  },
  "time_cost(s)": 0.4727001190185547
}

示例2
​


  • [Visoare³31] 收件人地址1 不能包含变音字符，只能EN_US 字符
  • 收件人地址不能使用变音字符，需要改为标准的英文字母

JSON
{
  "ask": "Failure",
  "message": "服务异常:信息异常，处理中断",
  "reference_no": "2025021614170235233",
  "Error": {
    "errMessage": "SWOL5021900051信息不合法[Visoare³31] 收件人地址1 不能包含变音字符，只能EN_US 字符。; [Visoare³31] 收件人地址1 不能包含变音字符，只能EN_US 字符。",
    "errCode": "50048"
  },
  "time_cost(s)": 0.37599992752075195
}

Channel with out location
​

示例
​


  • Channel with out location
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWJI5012100364]换号失败 下家接口报错Channel with out location.;order system with out content answer from DTS.",
  "reference_no": "250116161288171",
  "Error": {
    "errMessage": "服务异常:[SWJI5012100364]换号失败 下家接口报错Channel with out location.;order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 2.8526999950408936
}

服务商响应数据解析失败
​

示例
​


  • 服务商响应数据解析失败
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWGT5012500027]换号失败 服务商接口报错: OAPI:服务商响应数据解析失败",
  "reference_no": "5411556065331",
  "Error": {
    "errMessage": "服务异常:[SWGT5012500027]换号失败 服务商接口报错: OAPI:服务商响应数据解析失败",
    "errCode": "50048"
  },
  "time_cost(s)": 2.4865000247955322
}

ACS:Error Creating Definition Connection
​

示例
​


  • ACS:Error Creating Definition Connection
  • API服务商问题，稍后重试推单

JSON
{
  "ask": "Failure",
  "message": "服务异常:[SWGT5012300060]换号失败 服务商接口报错: OAPI:ACS: com.skylogistics.speedy.foreign_provider_integration.ForeignProviderServiceException: ACS:Error Creating Definition Connection (EE20250123004713459BQRDWZEY)",
  "reference_no": "5409902854195",
  "Error": {
    "errMessage": "服务异常:[SWGT5012300060]换号失败 服务商接口报错: OAPI:ACS: com.skylogistics.speedy.foreign_provider_integration.ForeignProviderServiceException: ACS:Error Creating Definition Connection (EE20250123004713459BQRDWZEY)",
    "errCode": "50048"
  },
  "time_cost(s)": 2.5597000122070312
}

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