7. SKU问题

地址

英文申报名称问题，常见是字符长度超过服务商限制，一般建议改为1-2个单词表示

也可能品名字段对应数据没填写，需要补充完整后重新预报

REF4

示例

• The field REF4 must be a string or array type with a maximum length of '35'
• REF4 字段必须是字符串类型，且最大长度为35个字符。英文申报品名过长，需要修改为一两个单词表示

{
  "ask": "Failure",
  "message": "服务异常:[SWJT4111400017]换号失败 服务商接口报错: OAPI:Service operation NewShipment failed due to validation error The field REF4 must be a string or array type with a maximum length of '35'.",
  "reference_no": "965386971159202360002506",
  "Error": {
    "errMessage": "服务异常:[SWJT4111400017]换号失败 服务商接口报错: OAPI:Service operation NewShipment failed due to validation error The field REF4 must be a string or array type with a maximum length of '35'.",
    "errCode": "50048"
  },
  "time_cost(s)": 3.029628068965081
}

itemColor

示例

• subItemTypes.itemColor不能为空
• SKU的颜色不能为空，需要补充完整后重新推单

{
  "ask": "Failure",
  "message": "服务异常:[SWBC4120200009]换号失败 服务商接口报错 数据校验错误 subItemTypes.itemColor不能为空",
  "reference_no": "627FE0146916",
  "Error": {
    "errMessage": "服务异常:[SWBC4120200009]换号失败 服务商接口报错 数据校验错误 subItemTypes.itemColor不能为空",
    "errCode": "50048"
  },
  "time_cost(s)": 0.7939000129699707
}

Невалидни данни

示例

• Съдържание: Невалидни данни: ??
• 英文申报名称错误（不能写中文，只能写英文）

{
  "ask": "Failure",
  "message": "服务异常:[SWGP4112200052]换号失败 服务商接口报错: Съдържание: Невалидни данни: ?? (EE20230329090944513MAJWTTMK)",
  "reference_no": "2024B2272133083696",
  "Error": {
    "errMessage": "服务异常:[SWGP4112200052]换号失败 服务商接口报错: Съдържание: Невалидни данни: ?? (EE20230329090944513MAJWTTMK)",
    "errCode": "50048"
  },
  "time_cost(s)": 7.305199861526489
}

英文品名

示例1

• 英文品名 英文申报名称太长
• 需要修改为一两个单词表示

{
  "ask": "Failure",
  "message": "服务异常:信息异常，处理中断",
  "reference_no": "NC2024B173741735",
  "Error": {
    "errMessage": "SWLG4112000023信息不合法[Luxury Four Leaf Clover Underwear] 英文品名 英文申报名称太长;[Luxury Four Leaf Clover Underwear] 英文品名 英文申报名称太长",
    "errCode": "50048"
  },
  "time_cost(s)": 0.37890005111694336
}

示例2

• 英文品名不能为空
• 需要补充英文申报品名后重新推单

{
  "ask": "Failure",
  "message": "服务异常:订单数据不合法002",
  "reference_no": "wxs0000014",
  "Error": {
    "errMessage": "英文品名不能为空",
    "errCode": "50048"
  },
  "time_cost(s)": 0.06349992752075195
}

Максималната

示例

• Съдържание: Максималната позволена дължина е 100
• 内容：最大允许长度为100个字符，需要调整英文申报品名，通常需要改为1-2个单词

{
  "ask": "Failure",
  "message": "服务异常:[SWNU4111800272]换号失败 服务商接口报错: OAPI:Съдържание: Максималната позволена дължина е 100 (EE20241118051638925MKYGXQJZ)",
  "reference_no": "2024111232002941803",
  "Error": {
    "errMessage": "服务异常:[SWNU4111800272]换号失败 服务商接口报错: OAPI:Съдържание: Максималната позволена дължина е 100 (EE20241118051638925MKYGXQJZ)",
    "errCode": "50048"
  },
  "time_cost(s)": 6.33519983291626
}

货物重量

示例

• 货物重量必须大于0
• 订单重量字段填写错误，需要检查

{
  "ask": "Failure",
  "message": "服务异常:订单数据不合法003",
  "reference_no": "MLE00001804",
  "Error": {
    "errMessage": "货物重量必须大于0",
    "errCode": "50048"
  },
  "time_cost(s)": 0.22069978713989258
}

parcelDataList

示例

• Path '/parcelDataList/0/parcelParams/notePrint'
• 英文申报名称太长，需要改为一两个单词表示

{
  "ask": "Failure",
  "message": "服务异常:[SWOB4122000033]换号失败 下家接口报错[Path '/parcelDataList/0/parcelParams/notePrint'] String \\;order system with out content answer from DTS.",
  "reference_no": "2024121616608535623",
  "Error": {
    "errMessage": "服务异常:[SWOB4122000033]换号失败 下家接口报错[Path '/parcelDataList/0/parcelParams/notePrint'] String \\;order system with out content answer from DTS.",
    "errCode": "50048"
  },
  "time_cost(s)": 5.799
}

Тегло

示例

• Тегло: Теглото е над допустимия максимум от 150кг
• 重量：超过了允许的最大值150公斤
• 需要检查SKU总计重量是否超过150公斤

{
    "ask": "Failure",
    "message": "服务异常:[SWLP5022100038]换号失败 服务商接口报错: OAPI:Тегло: Теглото е над допустимия максимум от 150кг. за избраната услуга (EE20250221101144700DIPJOGQN)",
    "reference_no": "815045-00009028",
    "Error": {
        "errMessage": "服务异常:[SWLP5022100038]换号失败 服务商接口报错: OAPI:Тегло: Теглото е над допустимия максимум от 150кг. за избраната услуга (EE20250221101144700DIPJOGQN)",
        "errCode": "50048"
    },
    "time_cost(s)": 2.163900136947632
}

必传参数不可为空

示例

• 下家接口报错必传参数不可为空
• HK-SF渠道会校验英文申报品名，如果英文申报品名使用了其他字符，下家接口会报错

{
    "ask": "Failure",
    "message": "服务异常:[SWLX5020500128]换号失败 下家接口报错必传参数不可为空;order system with out content answer from DTS.",
    "reference_no": "25012921002114",
    "Error": {
        "errMessage": "服务异常:[SWLX5020500128]换号失败 下家接口报错必传参数不可为空;order system with out content answer from DTS.",
        "errCode": "50048"
    },
    "time_cost(s)": 4.185700178146362
}

shipmentReferences.0

示例

• The shipmentReferences.0 may not be greater than 35 characters
• sku长度超过35字符，尤其是多SKU产品，需要精简产品名称为一个单词

{
    "ask": "Failure",
    "message": "服务异常:[SWKW5021500025]换号失败 下家接口报错The shipmentReferences.0 may not be greater than 35 characters.;order system with out content answer from DTS.",
    "reference_no": "C20252089511444",
    "Error": {
        "errMessage": "服务异常:[SWKW5021500025]换号失败 下家接口报错The shipmentReferences.0 may not be greater than 35 characters.;order system with out content answer from DTS.",
        "errCode": "50048"
    },
    "time_cost(s)": 1.783099889755249
}